Ministry of Health

The Ministry of Health (MoH) in Croatia has the role of manager in health care systems with broad rights.
Short description of the company:
Project of improvement of emergency medical services and investment planning in healthcare system, implemented by the Ministry of Health in Republic of Croatia, aims to standardize emergency medical services and provide sophisticated systems and equipment.
Challenges:
- Establishing a foundation for the further process of networking
- Integration with business application; eHitna
- Networking of substations with county office center
The aim of the project and reorganization is to achieve the same quality and availability of emergency medical services in all parts of the Croatian territory by improving efficiency and outcomes of emergency medicine, increasing in the efficiency and speed in reaction of outpatient emergency medical services and improvement in the efficiency of emergency departments in targeted hospitals.
Solutions:
Avaya IP Office is once again proven to be the best solution for the application in terms of 24/7 mission critical business environment. With its modularity and integration opportunities with other communication systems it provides a compact, complete and curable system of call reception and distribution which can be managed from a single location.
With tender of the Ministry of Health, financed by the World Bank, STORM Informatika delivered telephone centrals with integrated functions for call recording in all county institutes of emergency medicine.