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Unified communications integrate various ways and applications to improve your productivity, collaboration and business processes. In order to exploit full potential of your company, unified communications allow you common work of various communication tools and services. Although the communication channels that integrate unified communication exist for a long time, the principal innovations that unified communications bring are: channel integration, communication management and integration into business processes. The result of the implementation is that your company becomes a customizable system, that can react almost in real time on any changes, either on the market or within the company. Unified communications aren’t a single product but a variety of products that give you easy-to-manage consistent interface and simple user experience.