Mobility
Most of employees today are mobile and most time of its work time they are outside the office. Mobile telephones provide that employees can be available in every moment but that increases costs especially when they are located outside the domestic country.
With mobility solutions we expand functionalities of business telephone (ex. internal phone book, voice mail) and offer you possibility of mobile manpower cost management (incoming and outgoing call control).
Today’s companies confront with hard economic situation, aggressive competition and fragile loyalty of customers and demographic changes. Companies are looking for ways to attract and hold buyers with faster response on their requests, better service and better processes. For that they need solutions that will enable people to be always on disposition and in possibility to give fast decisions. For something like that it is needed to have appropriate information and communication abilities on hand, at any time.
Avaya’s solution for mobile employees gives to users communication tools that they need, to achieve productivity and availability of employees regardless where they are located and which communication device they use. Thus users can work by using mobile, home or office telephone, PC or tablet computer to give better service to customers and get faster decision making. This solution is simple to use and provides you:
- Don’t miss the important call – call can ring simultaneously on your office telephone and to three different devices including mobile phones
- Switch from one device to another – use device that is most suitable to that particular moment, but with the same functionalities like you have in the office (voice mail, presence, conference calls and other)
- Employees have secure access through wireless network to all applications, other colleagues and collaboration tools
