Collaboration
Common work of two or more people is proof that 1+1 isn’t always 2. Most people work the best in group and because that are developed different platforms which enables team work, like sharing and common work on documents and sharing information and tasks between team members. All that are the functionalities that collaborative application covers.
As the company reach expands beyond their basic location and even outside their domestic countries, companies must focus on their core competences and effectivness. To achieve that, companies that are geographically dispersed and especially with constant increase of external partners (suppliers or customers), they need communication tools that allow employees to be available and that their other employees are available for one-on-one or team integration.
Providing more people to work together, we raise information exchange speed and speed in decision making what accelerate business flexibility and reduce expenses. Collaboration like this must go beyond company borders and enable partners to collaborate in activities as are design, delivery planning and similar. Often are needed different ways of communication including folder sharing or even computer availability. This sharing can be organized as one-on-one or centralized through web.
When employees aren’t directly available many other tools can be used like voice mail and on that way work flow continues. Further improvements can be achieved using the collaboration solutions for mobile employees.
Advantages in implementation of collaboration solutions are:
- Increased efficiency
- Reduced costs because the problems are solved directly and efficiently
- Increase in speed of business through close cooperation
- Improved relationships with customers and suppliers because they are directly included in activities
It is needed to remark that collaboration solution include combined implementation of solution for business telephony, mobile users and video and conferences.
