Company Rinels (member of the Storm group) at the Digital Medicine Conference "The Future is now" presented by the software solution Medcrm
"The aim of the conference is to bring together different healthcare industry and organizations to facilitate and accelerate the processes of digitization of medicine" - conference organizer and director of HIT conference, "Mladen Kovaček
The solution presented is a program solution of MedCRM. MedCRM is a information system used for managing data about existing and potential clients of polyclinics and it includes data which can be collected through Call center from various channels of communication (telephone, mobile phone, e-mail, live chat, social network, etc...). In addition to classic CRM functionality, MedCRM also incorporates special medical functionalities that can not be found in generic CRM solutions making this solution unique in the market. Besides centralized collection and management of all customer contacts, it gives the possibility to support business processes in the field of medicine with added a commercial part related to accounts, warehouses and similar. MedCRM can be hosted over internet as a web application instead of installed onto your computer. This is also a cloud-based software and can be accessed from multiple computers. Multiple people can work in the software at the same time. You can set up multiple users on multiple computers without buying and installing extra discs.
There's no data saved on the computer that’s running the software. Besides that, we offer features like data backup and data compression for advanced security.
We offer this software as a SaaS solution in which a third-party provider hosts applications and makes them available to our customers over the Internet.
In this case there are no IT responsibilities and the vendor maintain the software.
medCRM is intended for polyclinics in a broad range of private business in various medical administration like polyclinics or healthcare institutions.